Super 8 by Wyndham Cleburne - Cleburne, Texas

Matt Epperson

Just lost our house and belongings so we're looking for an inexpensive place for us and our pets to shelter. Found Super 8 as the most cost-effective and saw on Google that it was supposedly "Pet-Friendly." Checked in no problem and got to our room after 40 hours of no sleep. Had a small water spill and cleaned it up to find that the floor was nastily dirty. Ignored that as storms were already building and needed rest. Got up the next morning and took the dogs out. As soon as I got back in the room a knock on the door from a man who seems to only know the word "Office" in English. I was told that I had to get the pets out immediately, then that I had two hours before check-out time. After loading the car I went to check-out and showed the Google "About" page. He wouldn't stop talking for me to explain, then told me that he would charge an additional $200 for my attitude. Along the way, I noticed that the pool was worse than some Louisiana swamps even though it's listed as an amenity. Granted it's independently-owned, but let's see if this is how Wyndham wants to be represented.

Katie LaFountain

DO NOT STAY HERE!!

The hotel staff is awful, they WILL find a way to keep their outrageous deposit!!

Stayed here for all of 5 hours after paying for a 3 night stay only to be kicked out after getting into my room due to my SERVICE DOG and was told that I wouldn’t be getting a refund for the nights I was not able to stay.

I provided all documentation necessary for my service animal only to be told that I lied to the person that checked me in at the night window!

The rooms have BED BUGS.
You can’t use the pool.

Very rude. Very mishandled. NOT DEMURE!

DO NOT STAY!!

Marco L.

Normalerweise würde ich gar keinen Punkt vergeben. Wir hatten ein Accessible Room reserviert. Bei der Ankunft dauerte es 5 Minuten bis der Desk Manager kam. Er war ziemlich unfreundlich und angeblich ging meine Kreditkarte nicht. Wir haben ihm vier Kreditkarten vorgelegt und kein soll funktioniert haben. In jedem anderen Hotel und Geschäft lief es problemlos.
Wir habe die Reservierung gecancelt und sind gegenüber zum Motel 6 gefahren, dort bekamen wir sofort ein rollstuhltaugliches Zimmer und wundersamer Weise funktionierte auch die Kreditkarte.
Dieses Super8 Motel ist nicht zu empfehlen. Werde das auch Wyndham schreiben.

Misty Gee

This is a disgusting place to stay at the breakfast was not hot and they only had Danish and the microwave was Gross you ask for towels and they give you 1 towel and 1 wash rag for 3 people and the floor was sticky and they mopped it with a wash rag and a broom had to stay here because I had a snake in my house and no one could speak English here and the front desk was rude and the ice machine does not work And went up to get breakfast this morning and I have three people in my room and The manager was telling me I couldn’t take food back to my room for my family. He was saying no no no you can’t take that you can’t take that they don’t have a pool that works. and the laundromat don’t work not a very nice place to stay. The manager was so rude. On Service wouldn’t give them one star at all

James andrews

These people are some of the rudest,most disrespectful motel managers I've dealt with in 6 years of staying in hotels/ motels. There's always an issue whether it be the TV,Card lock doors or Plumbing! They act like they are doing the guest a favor!
Customer service is non existent here.
And like the other reviews state the floors are disgusting and there is no pool just a hole full of trash and cess pool filth! Go elsewhere! Btw the parking lot in front of the doors on the back side looks like the yard in a prison! Wyndham needs to jerk the lease out from under these people!

Katie LaFountain

If I could give less than one star I would. These people are con artists. Even filed a formal complaint with the better business bureau and they are choosing to not respond to my complaint thru them! Save your time and money and stay elsewhere!!!
If you have a family steer clear! This place is NOT family friendly by any stretch!

Ralph

Positive: "" Negative: The TV in the room was going out very poor view on screen. And for being the start of July and not have the pool up and running is crazy when you advertise a pool and is why we chose this hotel extremely disappointing

Christy Menzel

Other than the smoking rooms not coming equipped with an ashtray it’s a great place to stay. Best breakfast variety available!